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The Village of Sugar Grove recognizes that social media services, such as Facebook, Twitter and Instagram, have become increasingly common forms of communication among residents, media outlets, government agencies, businesses and others. Using this technology, the Village has additional avenues by which to share news releases, inform the public about initiatives and highlight events and positive media coverage. Additionally, social media provides the ability to share other information that supports the goals and mission of the Village.
“Social media account” shall mean any of the Village of Sugar Grove’s accounts or online services that allow for interaction with Village residents and other stakeholders, including, but not limited to, Twitter, Facebook, Nextdoor and Instagram.
The Village’s social media accounts are limited public forums. The Village does not make its social media accounts available for general public discourse, but rather reserves and limits the topics that may be discussed on the social media accounts.
Members of the community are welcome to comment and share feedback on the Village of Sugar Grove’s social media account(s), however, comments containing any of the following inappropriate content will not be permitted and are subject to removal and/or restriction:
Content that is deemed not suitable for posting by the administrators of the Village’s social media accounts based on the criteria defined above, shall be retained by staff pursuant to the records retention schedule in the form of a screen capture along with a description of the reason the specific content was rejected. The comment will then be removed, as technology allows, from the Village’s social media account(s).
Users and visitors to the Village’s social media accounts shall be notified that the intended purpose of the account is to serve as a mechanism for communication of Village news, services and events and that it is a limited public forum. By posting or commenting, users agree to the terms of use outlined in this policy, which will be posted to the Village’s website and linked to, as technology allows, from each of the Village’s social media account.
The Village of Sugar Grove’s social media accounts are not monitored 24/7, and as such, posts and responses should not be immediately expected.
As the Village’s social media accounts are not monitored 24/7, users are advised NOT to use the Village’s social media accounts to report a crime or emergency situation. Crime reports and requests for police assistance must be made by dialing 9-1-1.
This policy will be reviewed and updated as necessary.
Administration/Finance
160 S. Municipal Drive, Suite 110
Sugar Grove, IL 60554
P 630-391-7200 F 630-391-7210
Hours 8:00 a.m. to 4:30 p.m.
Police
10 S. Municipal Drive
Sugar Grove, IL 60554
P 630-391-7250 F 630-391-7266
Hours 8:00 a.m. to 4:30 p.m.
Community Development
601 Heartland Drive
Sugar Grove, IL 60554
P 630-391-7220 F 630-391-7245
Hours 8:00 a.m. to 4:30 p.m.
Public Works
601 Heartland Drive
Sugar Grove, IL 60554
P 630-391-7230 F 630-391-7245
Hours 8:00 a.m. to 4:30 p.m.
Economic Development
601 Heartland Drive
Sugar Grove, IL 60554
P 630-391-7240 F 630-391-7245
Hours 8:00 a.m. to 4:30 p.m.
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